• What is WEP and why do I need it?
    Short for Wired Equivalent Privacy, a security protocol for wireless local area networks (WLANs) defined in the 802.11b standard. WEP will keep others from connecting to your internet connection and using it. It will also encrypt the information that is sent to the router to keep your confidential information confidential.
  • I want Wireless for my laptop can you install it?
    Yes! We install Secure Wireless Networks for businesses and residences.
  • I want to upgrade the computer in my office, can you do that for me?
    Yes! Nexgen not only does residential work but also installs and maintains business networks.
  • My Internet does not work, what's wrong?
    The first thing you should do is contact your Internet Service Provider and check to see if there is an outage in your area. If they inform you there are no outages in your area then proceed to call Nexgen.
  • I have Windows Me and I want to upgrade to XP, can you do it?
    Yes, we specialize in computer upgrades and repairs. We can upgrade your computer from Windows 98, Windows 98SE, Windows Me, and Windows 2000 to Windows XP if you so desire.
  • When I turn on my computer it goes to a blue screen and restarts repeatedly, what's wrong?
    Its hard to pinpoint exactly whats wrong with your computer without seeing the error. There is a possibility you have a virus, or your registry could be corrupted. You will need to contact Nexgen or your computer professional for further assistance.
  • My computer won't turn on, can you fix it?
    Yes! We will be able to fix it, go ahead and give us a call to schedule an appointment.
  • I don't have time to drop off my computer, do you make house calls?
    Of course we do. There is no extra charge for house calls. Relax, leave the work to us!
  • I have a computer Emergency, are you open weekends?
    We are here to serve you 7 Days a week from 9 A.M. until 6 P.M. for no extra charge. We are available on call on Holidays and after hours for a nominal fee.