Management & Expertise
With an internal IT team, hiring, training, and management are your responsibility. You have to find qualified individuals, make sure they know how your business operates, and manage them on an ongoing basis.
Availability & Benefits
Your in-house staff is subject to business hours, requires full salaries, benefits, and vacation pay, and will undoubtedly call in sick from time to time.
Lack Of Resources
An in-house IT rep generally comes with one of two downsides: they’re either fulfilling that role in addition to their actual job, or they lack the resources to do more than just address day-to-day issues.